It just seemed like the problem would subside a little on its own every now and then, but in a matter of nano seconds, it was back. A few more data points: the problem actually began with my 2014 Mac Mini and followed me onto my new machine.

I don’t recall EVER having a BT issue in Mavs? I can confirm that the issue still exists in macOS 10.13 High Sierra. Switching the a USB mouse ended the problem, but I still fret that it could again trouble my Bluetooth keyboard. The bad news is, they still occur, as infrequently as they may. It happens on some (not all) software programs (FB, Notes, MSWord & WhatsApp). I have a mid -2010 iMac running 10.11.4, i have this issue with my mouse – random disconnects every 30 seconds or so for a period of time, then proper operation again for a while. Anytime it happens, my trackpad would disconnect for a second or two, before re-connecting. Working with Photoshop this afternoon, I’ve been struck by a slight sluggishness in the response of both a USB and a Bluetooth mouse.

My suspicion is, I had not authenticated with iCloud for a while such that whenever the Allow Handoff feature was introduced that I was not syncing due to lack of recent authentication. So I went back to Mavericks and here I am again: Trouble I never knew before. It can help you narrow down potential conflicts or issues with your Bluetooth hardware or devices. I was worried that there was more of a hardware issue occurring. I always use a third party keyboard and a third party mouse because the mouse and the keyboard support switching between three computers. Now, the random mouse thing. My jumpy and erratic mouse problem has gone away.

Turn off the wireless mouse and all wireless input devices. Before you start, make sure the Bluetooth icon is visible in your Mac’s menu bar. I’m currently running 10.11.4. I know how irritating these keyboard/mouse woes can be. (System preferences, Icloud). Yeah I get wires are ugly and unwanted these days, but they are more reliable and require much less fiddling. It’s almost like having a new Mac. While this specific problem doesn’t appear widespread, it’s not unique either. I used your tips – Unclick Allow Hand Off as well as Debug > Reset Bluetooth Module and so far so good!!!! Last week I was doing a search, yet again, for this issue and ran across some gentleman that said to try changing the automatic channels under wireless/wireless options in Airport Utility. I tried another magic mouse and that had the same issues. It only offers faster-than-I-need broadband at a deliberately inflated price intended to force me to buy a package with TV and telephone. I have a Mid 2012 Mac-book Pro and the same exact issue and it still continues as of today July 29, 2017. Immediately, the mouse was like the “good old days” acting like a wired/wireless(that worked) in Apple Mail. I did the following… Definitely issue affects multiple areas of OSX. Read all above article, tried all suggestions (NVRAM, PRAM…) but the mouses continued to do what they wanted to do. I was close to buying a new Keyboard! Ok it’s not fancy but everything worked and worked well. My husband has been so vocal about his mouse going crazy. Been having this problem for months. Hello. iOS on my iPads works well in these areas.

Again THANK YOU!!!! I am, however, still using Bluetooth with an Apple BT keyboard, so it may be that Bluetooth is still the issue. Again, my suspicion only, my guess is that when I reauthenticated I was all of the sudden set up for Handoff and that was when the issue was introduced this morning. It’s early days yet, but I’m almost certain my issue was the USB 3.0 interference.

My 21 iMac (2011) is running 10.12.6 and I have the Magic Mouse 1 (non-rechargeable) and Magic Keyboard 2. To check, head to the Bluetooth settings menu. Two things which finally seemed to have sorted it.

Let’s see how it goes. I’ve little confidence that it’s a permanent fix, but we will see. I followed the steps in the article to go to:

Thanks for your speedy reply. I tried T-Mobile and AT&T before going to Verizon. To do so, click the Launchpad icon in the Dock and go to System Preferences > Bluetooth. Disabling handoff on the mac, works! Where I live, only Verizon has decent coverage inside buildings. Amazon has several brands of USB BT dongles for sale in the $10-$15 range. Do you? Changing one setting may finally fix your Mac Bluetooth connectivity troubles. Copy the Menu Extras next and choose merge Crazy, but that’s the only explanation that makes sense. Hope it helps someone else. Have to say I’m really tired of each OSX update being more fragile than the last—wouldn’t have bothered at all except we couldn’t sync our iPhones any more because they required a later iTunes version that wasn’t supported by older MacOS…, Love to hear any other suggestions since hardware replacement doesn’t seem to help this one….

So turn that off first. So it lasted for 2 days, then when right back to Bluetooth disconnecting after waking computer. Right on! Where else may Some readers have also suggested that switching from internal Bluetooth to an external (USB) Bluetooth dongle* may help. Thank you compiling this information. No fix there. After the PRAM reset, I power cycled again while holding down the Shift key. How Continuous Glucose Monitoring Can Improve Your Health and Fitness, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist – Magic Trackpad, com.apple.driver.AppleBluetoothMultitouch.mouse.plist – Magic Mouse, com.apple.driver.AppleHIDMouse.plist – wired USB mouse. 6. Yup my brand new 5K iMac i7 1TB ssd has this problem. 1. I remember the last mouse from Apple was notorious for not working. After every “reconnect” or a reboot, the devices would work for a while. I know just how cluttered the spectrum can be in urban areas.

Mac Mini 2012, ‘magic’ keyboard and mouse (v1).

indicates a better future much like T-Mobile is ending much of the folly of two-year cell plans. Turned off the BT mouse and used a generic Logitec wireless with USB dongle. all of my problems have been only with the keyboard. Inmediately stable BT-music connections, no reconnections off the mice en keyboards. Then today, I saw the final OS X 10.11.2 update come in, and it lists BT issues in the release notes. Rather than perform this action for each device, you can do it on all connected Apple devices in the Bluetooth debug menu. I don’t use my Macbook for anything but to write papers, check my social media feeds, and email. Then a did a shutdown and reboot and the BT icon is back and my mouse works (but for how long?). Also did the ‘Factory reset all connected Apple devices’. It can’t be that connectivity issues, like the ones mentioned above, stick around for multiple generations of devices and macOS releases. Still needs more R&D at Apple. I now have a lot of things to attempt, about 20, thanks to this article and the comments. OS X was constantly reminding me that the battery my keyboard was very low. High Sierra on a retina iMac27. This has been bugging me for weeks. I had a similar problem in my iMac 5k, late 2014 on Mac OSX High Sierra 10.13.6 with a more immediate and noticeable problem: every BT headphone, even AirPods got intermittent sound. Awesome in-depth analysis, James. I thought there must be something wrong with my Apple Keyboard as it kept dropping connection to my MacBook Pro while my LogiTech mouse would keep connection. I also learned that the OS X kernel could only handle a limited number of concurrently connected Bluetooth devices without running into congestion and interference issues. And I doubt it’s generic BT interference, since in my case the time to reconnect is so consistent. Did the latest version of High Sierra fix these issues? I too have had similar problems when all three–Trackpad, Magicmouse AND Keyboard are attached. Can’t turn on AT&T Wi-Fi Calling for Your Account? The worst problems to solve are those that come and go seemingly at random. Make sure that your Logitech device and computer are within close proximity of … I’ve used Macs for a quarter of a century now and I’ve never noticed this before. Unfortunately I am also a long standing member of this club but only with my MBP at work. by turning off ALL of the continuity related functions that makes background use of bluetooth and wifi at the same time, which causes the interferences. Everything would be fine for hours, then the Bluetooth connection would suddenly drop. 0 Wow. My BT keyboard no longer disconnects every 10 minutes or so and my mice (BT or USB) aren’t making giant leaps across the screen anymore. The only reliable temporary fix I have found so far is a cold reboot when the Bluetooth stops working. I am so done with Apple, I am a developer and I have two computers at least. Is it just that Bluetooth is flaky or that the hardware between the devices isn’t real compatible? The magic keyboard and trackpad worked fine for about a week before they started acting erratically.
This ended up fixing the problem completely. 27″ iMac 5K (Late-2015): Nothing above really seems to work for me, either. I’m not suggesting using my solution. My location means few WiFi hassles. Hand Off, new IO devices or whatever, and unintentionally screwed it up for users who need fine and precise mouse adjustments. https://discussions.apple.com/thread/251264476. It was to do with Keynote Remote on my iPhone; simply removing the iMac that was having Bluetooth issues from the iPhone’s ‘Keynote Remote’ device list has solved the problem. I connected an HP wireless mouse into my USB ports just to see what would happen. – Mouse/keyboard bluetooth kept disconnecting/reconnecting randomly and frequently enough to be highly annoying… was doing my head in

How can they expect us to run the latest OS, if they can’t find and fix bugs more timely? In small-town America where I live, cellular means 200-300 foot towers covered with antennas that are expected to cover dozens of square miles. At least thus far… I’ll post back if the fix doesn’t last but if you read this then that means it did the trick! Finally managed to solve it (after 4 years!) Never had a problem until a few weeks ago when Apple wireless keyboard and mouse began disconnecting for no apparent reason. default 02:35:36.707137 -0700 bluetoothd USBProductID 0x828D USBVendorID 0x5AC None of the solutions above worked for me but a clean reinstall was the miracle fix – took around an hour. Sorted! Ever since using it, I have had problems with the mouse jumping over the page as I type. I tried everything including fresh installation of high sierra, but it did not help. Apple couldn’t help with phone support.

macOS 10.14 beta available now.

Tried every recommendation in the book and none work for ONE of my two 2015 MBPs. default 02:35:36.707170 -0700 bluetoothd active? Final note that Apple knows this well and they should openly state about it on their web page.

Using DisplayPort to retina DELL and a USB3 Hub from inatek with eth-connector.

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